AAA proudly celebrates the 50th anniversary of the Approved Auto Repair (AAR) program! Since its inception in 1975, the AAR program has connected drivers with auto repair services that uphold the highest standards of quality and affordability.

“Fifty years ago, we recognized a huge gap in the automotive repair marketplace, where consumer frustration was all too common,” said Margaret Pittelkow, Vice President of AAA Automotive Services. “Today, our AAR program stands as a testament to AAA’s commitment to supporting drivers in their journey, providing them peace of mind and a hassle-free repair experience.”

 
With a network of over 7,000 AAR facilities throughout the United States and Canada, AAA has made it easier than ever for consumers to find trustworthy service providers. Designed to alleviate the stress and uncertainty often associated with auto repair, AAR shops are evaluated against AAA’s rigorous, industry-leading standards, ensuring that motorists receive high-quality service every time.

 
Reputable Technicians

Each AAA Approved Auto Repair facility employs highly trained professionals, ensuring they meet the highest standards of automotive repair. Regular inspections by AAA further guarantee that these facilities maintain the quality and integrity that consumers deserve.

•    ASE (Automotive Service Excellence) certified technicians must pass a rigorous exam and meet specific experience requirements to become ASE Certified, which provides tangible proof of their expertise and builds customer confidence.
•    Factory-trained professionals are individuals who have received specialized training directly from a product's manufacturer to service, maintain, or repair that specific product.
•    AAA & NAPA Autotech Mentorship program announced the launch of a new automotive apprenticeship program to support the development of the next generation of automotive repair professionals in the industry. The program, made available to AAA’s Approved Auto Repair facilities, is designed to provide valuable hands-on experience through expert guidance from industry leaders.

Quality Repair Excellence

AAA Approved Auto Repair shops deliver exceptional experience for car owners, with a broad range of services designed to meet various automotive needs. These services include everything from routine maintenance—such as oil changes, tire rotations, and brake inspections—to more complex repairs like engine diagnostics and transmission rebuilds. Many of these shops also have specialized expertise in specific areas, such as hybrid vehicle repairs or advanced computer diagnostics, allowing them to provide tailored solutions for diverse automotive challenges. This commitment to quality and specialization ensures that customers receive reliable and thorough care for their vehicles.

 
For consumers and AAA members, the benefits of choosing an AAR facility are clear. From friendly and approachable service staff to exceptional repair quality, AAA’s Approved Auto Repair shops are dedicated to making car maintenance as seamless as possible. As AAA continues to serve millions of members each year with roadside assistance—an iconic service first introduced in 1915—the AAR program complements this tradition by delivering trustworthy repair solutions at discounted rates.

“We invite everyone to experience the AAA Approved Auto Repair difference,” continued Pittelkow. “Say goodbye to the guesswork and enjoy a reliable repair experience, knowing that you’re in capable hands.”

 
For shop owners interested in participating in the AAA Approved Auto Repair program, learn more. To find a AAA Approved Auto Repair facility near you, visit AAA.com/AAR.

Click here for Roadside Assistance or call 1-800-222-4357.

 
About the AAA Approved Auto Repair Program

The AAA Approved Auto Repair Program, created in 1975, is a designation awarded to automotive repair facilities that have met a stringent set of standards developed by AAA. Facilities undergo regular and thorough inspections conducted by AAA service specialists who hold the Automotive Service Excellence (ASE) certification or original equipment manufacturer equivalent and have extensive knowledge in the field of automotive repair. Today, there are over 7,000 Approved Auto Repair facilities across North America for consumers to choose from, providing everything from general repair to specialty repair to collision work to even auto glass replacement. The AAA Best in Repair award is given to those AAA Approved Auto Repair facilities that have maintained all Approved Auto Repair program standards and requirements, a customer satisfaction score of 95% or higher and exhibit a commitment to their communities and the industry. To find a AAA Approved Auto Repair facility, visit aaa.com/autorepair.